If you are interest in Incheon Airport...
This time I am going to share news with you which is about Incheon Airport. Whoever comes in Korea cannot miss to pass Icnheon Airport, at least if you come from far ecause this is the international Airport near Seoul.
So the news is the following one:
Incheon Airport Voted Top in the Airport Service Quality Survey For the Ninth Year in a Row
then now you can read why Incheon Airport is the best:
Incheon, Korea, February 19th, 2014 -- Incheon Airport has won the highest score in two categories of the Airport Service Quality (ASQ) survey, an annual evaluation organized by the Airports Council International (ACI) which is an international council consisting of representatives from 1,847 airports across the world, for the nine consecutive year.
On February 19, ACI announced the results of the ASQ survey collected from face-to-face interviews with 350,000 international passengers at airports around the world during the year of 2013.
The results show that Incheon Airport has earned the highest scores for nine years in a row in the categories of 『Best Airport in Asia-Pacific』and 『Best Airport – 25 to 40 million passengers』which are the two groups in which the Airport was nominated. These are also the two groups that featured the fiercest competition among airports with world-leading facilities and service.
Winning the top spot in the survey, Incheon Airport reiterated its status of being the world’s top airport with its quality of service leaving behind the competitors; Singapore Airport and Beijing Airport, who have been going through facility expansion and service improvement.
In winning the top place in the ASQ survey, CEO & President of the airport corporation Jung Chang-soo commented that, “The successful achievement of Incheon Airport was only possible with the full confidence and support from the government, as well as the united efforts of over 40,000 staff and workers at the Airport.”
He also added that “utmost efforts will be taken so that Incheon Airport can become the top leader in the aviation industry, by sustaining service competitiveness and upgrading every aspect of airport management besides service.”
Incheon Airport became No.1 for ASQ only after 4 years upon its opening in 2001, in 2005, and kept the place for many years in a row, becoming the top brand that represents Korea.
In 2011, Incheon Airport became the first airport to be recognized as a member of the ‘Roll of Excellence’ program to be the most outstanding airport in the world and the airport that upgraded the service level of world’s airports.
Behind the background of the rapid success of Incheon Airport, was the close cooperation between institutions and firms in the airport. 40,000 staff and workers at the Airport and 900 institutions built an organic collaboration and communication system under the common goal of world’s top service, creating synergistic effects by sharing various information, experience, and know-how.
Incheon Airport is preparing for an even larger leap forward taking the last 20 year success since its opening as a stepping stone. This is to sustain initiate in the competition with airports in neighboring countries that is becoming ever fierce.
Incheon Airport began the 3rd phase construction for the grand scale enlargement with the groundbreaking ceremony for the second passenger terminal in September of 2013. The Airport plans to build the foundation to grow as a global mega hub by successfully completing the construction of terminal 2, which will enhance the capacity of the Airport to 62M passengers, before the 2018 Pyeongchang Olympics.
Incheon Airport plans to lead the world airport industry by building the second terminal under the concept of ‘Green(coexisting with nature),’ ‘Eco(environment friendly), and ‘Smart(a safer and more convenient airport based on cutting-edge technology)’
The 2014 ACI World General Assembly, at which the 2013 ASQ awards will be held, will open in the Seoul COEX Convention Center for 3 days from 26-28 May.
The World General Assembly of the ACI(Airports Council International) is the Annual International conference of ACI, the only international institution for airport industry. The upcoming event will be held with the Asia-Pacific ACI, and is expected to draw 600 global leaders from various airports, airlines and international institutions.
Incheon Airport will promote its status and brand value in the global aviation industry, and strengthen its international network by successfully hosting ACI Asia-Pacific/World General Assembly.
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